March 30, 2010

Dear Mattress Warehouse: Stop Jerking Us Around!

Posted in musings, open letters tagged , , at 10:23 am by silversprung

Yeah, we’re happy you carry split box springs and all, Mattress Warehouse, but that doesn’t make up for the fact that you have failed to deliver our guest bed not once, but twice.

This past Saturday, when we received our early morning “the delivery guy is coming between the hours of such-and-such and such-and-such” call, the conversation didn’t go as planned.

“We are calling to inform you that we don’t have any split boxsprings.”

“What do you mean? You don’t have any? We just received one last weekend. Do you mean to tell us we ordered and received the very last split boxspring out of all of Mattress Warehouse’s warehouses last weekend? Why did you wait until this morning to tell us? Why not last weekend when we rescheduled?”

“I’m sorry. We don’t have any available. We’ll give you a call when we get them in.” Read the rest of this entry »

March 2, 2010

Dear Plastic Tape: It’s Over

Posted in musings, open letters tagged , , at 2:33 pm by silversprung

Dear Plastic Tape:

For years, I foolishly believed clear plastic tape was the answer. You’re durable. You’re waterproof. And you come in neat little roller dispensers.

Sadly, I realize now that I have been deceived. Read the rest of this entry »